Needless to say, travel plans are always subject to change or cancellation due to unexpected events in the world. Therefore, it is necessary for every traveler to be familiar with the cancellation and refund policies of the airline they often travel with. Here, we have targeted the Lufthansa Airlines cancellation policy since a large number of people across the world prefer to travel on Lufthansa flights.
This guide empowers travelers who are supposed to fly with Lufthansa Airlines to save money and avoid penalties if they need to cancel their flights. So, delve deep into the Lufthansa cancellation policy and find ways to save money in case of flight cancellation.
What Is The Cancellation Policy For Lufthansa?
Lufthansa Airlines has permitted canceling flights to its passengers in its cancellation policy, which dictates specific rules for flight cancellation for different reasons. For the unversed, Lufthansa’s cancellation policy is heavily influenced by the passenger’s fare type and the time of canceling the ticket.
As Lufthansa’s cancellation policy varies with refundable and non-refundable fares, you must understand fare-based cancellation rules outside the risk-free 24-hour window.
- Non-refundable Fares: Lufthansa Airlines allows flight cancellation for non-refundable fares, such as Economy Basic, but does not offer a refund for the canceled ticket amount. However, associated fees and taxes are refunded if the ticket is unused.
- Refundable Fares: Refundable fares, such as Economy Flex and Business Flex, come with the flexibility of flight cancellation at no cost even outside the risk-free 24-hour window, offering a full refund of the unused ticket value to the same payment method.
- Semi-refundable Fares: Lufthansa Airlines has catered to the diverse needs of its customers as it also offers partially flexible fares like Economy Basic Plus and Premium Economy Basic Plus that can be cancelled for a refund of the unused ticket value but a cancellation fee applies outside the risk-free 24-hour window.
- Award Tickets: Tickets bought with Miles are known as award tickets, and these tickets can be canceled on Lufthansa Airlines, but a service fee is applicable. Instead of a cash refund, Lufthansa re-credits the miles to the passenger’s account.
Does Lufthansa Have A 24 Hour Cancellation Policy?
Yes, Lufthansa Airlines boasts a 24-hour cancellation policy. The flagship kind of Lufthansa 24 hour cancellation policy outlines that every passenger earns a grace period regardless of fare type to review their flight reservation, during which they can even cancel their flight without paying the Lufthansa flight cancellation fees. The key aspects of Lufthansa 24 hour cancellation policy are listed below:
- Tickets can be canceled for a full refund if the flight’s scheduled departure is at least seven days away from the purchase date.
- The cancellation of a flight must be made within 24 hours of the purchase time.
- In line with the aforementioned conditions, Lufthansa Airlines gives a complete refund for the ticket amount in the same manner as paying for the ticket.
Does Lufthansa Have A Medical Cancellation Policy?
Yes, Lufthansa Airlines has a cancellation policy for medical reasons. According to Lufthansa cancellation policy medical reasons, passengers can cancel their flights if they have any serious illness or medical problem that prevents them from traveling.
They can cancel their flights without a cancellation fee and get a full refund for the same. However, the passengers need to share their necessary documents to justify their medical reason for canceling the flight.
What Is Lufthansa Airlines Refund Policy?
Lufthansa cancellation refund policy allows passengers to cancel their flights and request refunds, which can be easily done through its website or other methods. However, the booking must have been made directly with Lufthansa; otherwise, the airline does not give a refund for the cancellation.
The Lufthansa refund policy is driven by the fare type since the airline has different offerings for refundable and non-refundable fares. Moreover, the Lufthansa Airlines refund policy also governs the exceptional voluntary cancellation case. Everything that you need to know about the Lufthansa refund policy is given below:
- If Lufthansa cancelled flights for any reason, the airline would offer an alternate flight to travel to the same destination or accept a refund for the ticket amount without any charges.
- Lufthansa Airlines respects voluntary cancellations, but the refund amount is decided based on the fare conditions of the ticket.
- Non-refundable tickets do not qualify for the Lufthansa Airlines refunds, but their values are valid up to 12 months, can be used to rebook another flight, which are subject to fare differences and service fees. The airline offers refunds for only taxes and fees associated with non-refundable tickets.
- Refundable tickets are not subject to a cancellation fee; thus, Lufthansa Airlines offers a complete refund of the ticket’s remaining value.
- Flexible tickets are eligible for Lufthansa refunds, but a cancellation fee is also involved.
- Lufthansa mostly initiates the refund process against the same payment method used for purchasing the ticket, if the refund is applicable after flight cancellation.
What Happens If Lufthansa Cancels Your Flight?
There is a possibility that Lufthansa Airlines will cancel your flight. In this case, Lufthansa refunds for cancelled flights. Passengers who suffer cancellations or long delays from Lufthansa Airlines’ end are entitled to a full refund, or they can also choose to book another flight without any additional charges.
Moreover, the airline also compensates its passengers for long delays or cancellations to adhere to EU rules. However, the Lufthansa cancelled flight compensation amount is decided based on fare conditions.
How Much Does It Cost To Cancel A Lufthansa Flight?
Obviously, the first thing that comes to mind is how much the cancellation fee for Lifthansa flight is when it comes to canceling it. But Lufthansa has not explicitly published its cancellation charges yet because the Lufthansa cancellation fee is entirely influenced by the type of ticket, the route of the flight, and the time of cancellation. If the cancellation time is closer to the departure, the cancellation charges are expected to be higher.
- Refundable tickets do not incur a cancellation fee for canceling a flight.
- Non-refundable tickets incur a high cancellation fee, leading to a refund of only taxes and fees.
How To Cancel A Flight On Lufthansa Airlines?
Reasons that go beyond one’s imagination often lead to flight cancellations. Therefore, Lufthansa Airlines offers multiple methods to cancel the flight, whether you like to do so online or offline, the variety of options strikes a chord. Take a look:
Via Website/App
- Visit the official website or launch the mobile application of Lufthansa Airlines.
- Use your credentials to Sign In to the website or app.
- Enter your six-digit booking code and last name to search the booking.
- Navigate to the My Bookings option.
- Select the flight that you want to cancel.
- Agree with the terms and conditions and review the cancellation fees and refunds before finalizing the process.
At the Airport
- Go to the airport and look for the ticket counter.
- Share your booking details, including reservation number and last name.
- Inform the airport staff to cancel your booking.
- Check the cancellation charges and refunds before allowing the staff to cancel the flight on your behalf.
Via Travel Agent
- Dial AwareTravels toll-free contact number +1 (800) 419-9920.
- Provide your booking information, including your last name and six-digit reservation code, to find your booking.
- Command the agent to cancel the flight and discuss the cancellation fees and refund before going ahead.
- The agent will cancel the flight and share the cancellation fees and refund details with you.
Conclusion
Acknowledging the Lufthansa Airlines cancellation policy prevents you from wading through complications that arise due to flight cancellations. Whether you are seeking a change in the reservation or canceling it within 24 hours of the booking, the Lufthansa cancellation refund policy simplifies the entire process from canceling the flight to receiving the refund for it. For in-person assistance about Lufthansa flight cancellations, you can also refer to AwareTravels at +1 (800) 419-9920.
You may also be interested in:
1. Turkish Airlines Cancellation Policy for Passengers
2. Easy Guide to Hawaiian Airlines Cancellation Policy
3. Know JetBlue Airlines Cancellation Policy Before You Book
4. Guide to United Airlines Cancellation Policy
FAQ’s
Does Lufthansa charge for cancellation?
Yes, based on fare type and cancellation time, charges are applicable for canceling a flight on Lufthansa Airlines.
Can you refund a Lufthansa flight within 24 hours?
Of course, a Lufthansa flight can be refunded within 24 hours, given that the flight was booked at least seven days before the scheduled departure and canceled within 24 hours of the purchase time.
Does Lufthansa have a free cancellation policy?
Yes, Lufthansa flights can be canceled for free in two ways: either you cancel the flight within 24 hours of the booking if it was made in advance for at least seven days, or you bought a refundable fare type that can be canceled without cancellation charges any time before the departure.
Can I get a refund from Lufthansa?
Yes, you can get a refund from Lufthansa for canceling a flight if you meet one of these two conditions: you cancel the flight within 24 hours of the booking that was booked seven days before the departure, or you have a refundable fare that qualifies for a Lufthansa refund.
How to get compensation for cancelled flight Lufthansa?
Lufthansa cancelled flight compensation can be obtained through its online form or by contacting the customer service center of the airline.
If Lufthansa cancels my flight can I get a refund?
Yes, you can get a refund if Lufthansa cancels your flight and you don’t agree to travel on an alternate flight provided by the airline without any additional charges.
Can I cancel Lufthansa within 24 hours?
Yes, you can cancel a Lufthansa flight within 24 hours and be entitled to a full refund if your flight was booked in advance for at least seven days.
Does Lufthansa have to refund cancelled flights?
Lufthansa Airlines gives a refund for cancelled flights under specific circumstances, including when the airline itself cancels the flight, or a passenger cancels the flight within 24 hours of the booking if it was booked seven days before the departure, and the flight was booked with a refundable ticket.
How do I know if my Lufthansa flight is cancelled?
You can use the Lufthansa flight status tracker available on its website and app to check if your flight has been canceled or not. However, Lufthansa also notifies the passengers upon flight cancellations and delays through texts and emails.
What is the 24-hour rule with Lufthansa?
The 24 hour rule of Lufthansa Airlines is that a passenger can get a full refund in the same payment method that was followed during flight booking if it was booked at least seven days before the departure date and canceled within 24 hours of the booking confirmation.
Does Lufthansa reimburse for cancelled flights?
Yes, Lufthansa reimburses for cancelled flights, but under specific conditions, especially when the airline cancels or significantly changes the flight's schedule.
How do I know if my Lufthansa flight is refundable?
If you have bought a flight ticket from Lufthansa Airlines and don’t know whether you bought a refundable ticket or not, you can subtly check the email that was sent to confirm your booking, where fare conditions clarify whether the ticket is refundable or non-refundable. Alternatively, you can also refer to the My Bookings section on its website to find out if the flight is refundable.
Is it easy to get a refund from Lufthansa?
Yes, it is easy to get a refund from Lufthansa Airlines because it gives a refund for flight cancellations within 24 hours of the booking that is made at least seven days before the departure. However, it also depends on your fare type and circumstances.
Can you get a refund on a non-refundable airline ticket with Lufthansa?
Though non-refundable airline tickets of Lufthansa Airlines do not qualify for refunds, if it is canceled within 24 hours of the booking confirmation time, which was booked at least seven days before the scheduled departure of the flight, yes, you can get a refund.
