You can cancel the ticket for your Singapore Airlines flight by using the Manage Booking on the website or directly contacting customer support, but the refund of your ticket will be decided on the basis of your fare type.
Our lives are full of uncertainties, and so are our travel plans. Unprecedented events happening around us sometimes even create a situation where we need to abandon our trip. Needless to say, it does not feel good at all, and it would feel even worse if you can’t cancel your flight and completely forfeit the ticket value. But when your flight is booked with Singapore Airlines, you can really take a breath of relief thanks to its cancellation policy.Singapore Airlines cancellation policy gives you some space for flexibility in your reservation for such reasons.
Although Singapore Airlines cancellation policy has a soft corner, you might still struggle to cancel the flight due to a sophisticated process. This is where this guide steps in and helps you. Here, you will walk through the methods to cancel your Singapore Airlines flight and get some insider tips to maximize your refund.
Calling a Singapore Airlines flight cancellation expert at +1 (800) 419-9920 can be the best way for you if prefer hassle-free flight cancellation and almost zero or minimal cancellation charges.
Is Singapore Airlines Flight Cancellation Option Available For You?
Yes, you can cancel your Singapore Airlines flight because the cancellation policy for Singapore Airlines allows its passengers to cancel their flights and get the value of their tickets back. However, the mode of refund and eligibility for canceling the flight can be different for different passengers because Singapore cancel flight based on fare-based rules, and so does the refund and cancellation fee.
If you also want to cancel your flight booked with Singapore Airlines without facing any complications or hassle, you need to go through the complete Singapore Airlines cancellation policy that governs all the cancellation requests.
How Does Singapore Airlines Cancellation Policy Work?
Cancellation policy for Singapore Airlines flights is heavily influenced by the type of fare bought by the passenger because different fare comes with different rules and conditions. However, we have separately explained each and every segment of the Singapore cancellation policy, including Singapore Airlines 24 hour cancellation, Singapore Airlines award ticket cancellation, and Singapore Airlines business class cancellation. Before this, you need to read the key features of the overall cancellation policy for Singapore Airlines.
- Flight cancellation with Singapore Airlines is only allowed if the flight was booked using any of the official platforms. If a flight is booked with a third party, you need to contact the same travel agency to cancel the flight.
- A Singapore Airlines flight can be canceled as long as it has not departed. However, the closer the departure time, the stricter the process and the higher the cancellation charge.
- Singapore Airlines offers a risk-free 24-hour flight cancellation without any cancellation charges, but after this window, cancellation charges are applicable.
- Singapore Airlines leverages refundable fares to the extent that they can be canceled for a refund without a fee within 24 hours of booking, and with a fee after 24 hours of booking. On the other hand, non-refundable fares can be canceled to receive only taxes and fees.
- For the eligible refund processes, Singapore Airlines usually takes up to 20 business days for credit card payments and even more for other methods.
- Some documents, such as an identity card, are required to cancel the flight with Singapore Airlines.
- No cancellation fee applies if the Singapore Airlines flight is canceled citing any serious illness or death reason, but necessary documents will be required.
Learn more: How Do You Change Flight on Singapore Airlines?
How Does Singapore Airlines 24 hour Cancellation Policy Work?
Singapore Airlines 24 hour cancellation rule allows you to secure the full value of their ticket by canceling it within 24 hours of the booking. However, there is a condition that your flight is either from or to the United States and it is booked at least seven days before the departure, which must be followed to be entitled to a full refund in the same payment method used during the flight booking.
How Does Singapore Airlines Award Cancellation Policy Work?
Singapore Airlines award ticket cancellation policy works differently for varying fares. For instance, cancelling a Saver fare bought using KrisFlyer miles involves a fee, while canceling a higher fare bought with KrisFlyer miles incurs lower cancellation charges.
Therefore, the Singapore Airlines award cancellation policy works on the basis of your fare type and the unused part of the ticket, because a fee is charged to re-credit the miles into the passenger’s KrisFlyer account and refund the taxes and fees. Also, a no-show fee applies if a passenger does not show up for a Singapore Airlines flight booked with an award ticket.
How Does Singapore Airlines Business Class Cancellation Policy Work?
Since Singapore Airlines business class tickets are usually refundable in nature and come with significantly more flexibility and amenities than Economy and Premium Class tickets, its cancellation policy offers a full refund for canceling the flight before the flight departs. For a fully flexible ticket like business class, Singapore Airlines does not charge a cancellation fee, whether the flight is from/to the US or not.
When Are Singapore Airlines Tickets Eligible For A Refund?
Singapore Airlines cancellation refund policy makes it stand out among all the leading airlines because the airline is committed to processing refunds for all the eligible passengers who cancel their flights due to emergencies or sudden changes in their plans. Due to various types of fares, Singapore Airlines refund policy also changes from fare to fare.
However, there are certain other conditions in which a flight can be canceled and a refund can be processed. On a related note, once Singapore Airlines initiates a refund, it may take up to six weeks to be transferred back to the original payment method used for booking by the passenger. Here are the cases when Singapore Airlines processes refunds for flight cancellations:
- Regardless of fare, Singapore Airlines initiates a refund when a flight is canceled within 24 hours of a booking made at least one week before departure, given that the flight must be from or to the US.
- If Singapore Airlines cancels the flight, the airline provides another flight. In case passengers are not willing to travel on another flight, they can obtain a refund from the airline.
- Refundable fares can be cancelled anytime before the departure to be entitled to a refund minus cancellation fees.
- Non-refundable fares don’t qualify for base fare refunds; only taxes and fees are refundable.
- Award tickets or flights booked with KrisFlyer miles are also subject to the Singapore Airlines refund policy.
Read more: How Do You Upgrade on Singapore Airlines?
Does It Cost You A Fee For Canceling A Singapore Airlines Flight?
A cancellation fee applies to Singapore Airlines flights when the flight is canceled more than 24 hours after booking. However, Singapore cancellation fee does not put a burden on the pocket as the airline has kept minimal Singapore Airlines cancellation charges. However, the cancellation charges for Singapore Airlines depend on the fare type, class, the time of cancellation, and whether the flight is from or to the United States.
Since there is no certain cancellation fee structure of Singapore Airlines, we can only tell you an estimated value of the cancellation fee that applies when you cancel a fare in the Economic, Premium Economy, and Business Class of Singapore Airlines.
|
Fare Type |
Cancellation Fee |
Refund Eligibility |
|
Economy Lite/Value |
Generally Non-refundable |
Taxes Only |
|
Economy Standard/Flexi |
$150 USD – $250 USD |
Full Refund minus fee |
|
Premium Economy |
$100 USD – $200 USD |
Full Refund minus fee |
|
Business Class |
$0 – $300 USD |
Fully Refundable (usually) |
|
Award Tickets (Saver) |
$75 USD (Redeposit fee) |
Miles returned to account |
|
Award Tickets (Advantage) |
$50 USD (Redeposit fee) |
Miles returned to account |
How To Cancel Your Singapore Airlines Flight?
Canceling a Singapore Airlines flight is a straightforward process if you use the online method, but it would be even simpler and easier if you simply dial the toll-free number +1 (800) 419-9920 to talk to our agent for canceling your flight. As you don’t need to do any step yourself, everything is accurately done by the specialist to ensure you receive your maximum refund. However, if you still feel you can do it yourself, here are the steps for the online method:
- Go to the URL of Singapore Airlines’ official website.
- Now, go to the Manage Booking section on the website.
- Log in to your account to view your booking details.
- Enter your six-digit reservation code and last name.
- Select the particular booking that you need to cancel.
- Verify the details and proceed to the next page.
- Make a payment for the applicable cancellation fee and check the refund details carefully, if applicable.
- Wait for your Singapore Airlines flight cancellation confirmation.
Tip: If you encounter issues with the online portal or want to clarify potential fees, you can speak with a travel specialist at +1 (800) 419-9920 for personalized assistance.
Conclusion
As you have walked through this guide, canceling a flight on Singapore Airlines shall not be a challenging task for you. Moreover, Singapore Airlines cancellation policy makes it very easy for you to cancel your flight within 24 hours of the booking because it does not cost you cancellation charges, provided the flight was booked at least seven days before the departure and it starts or ends the journey in the US. Whether you need to cancel a flight or request a refund, Singapore Airlines cancellation policy gives you both an online method and a travel agent’s option.
FAQ’s
Does Singapore Airlines have a 24-hour cancellation policy?
Yes, Singapore Airlines has a 24-hour cancellation policy for all fares, given that the flight must be from or to the US and booked in advance for at least seven days.
Does Singapore Airlines have free cancellation?
Yes, Singapore Airlines offers free cancellation within 24 hours of the flight booked at least seven days before departure, and the flight is from or to the US.
How late can I cancel my Singapore Airlines flight?
You can cancel your Singapore Airlines flight as late as you want, unless the flight has departed.
What happens if Singapore Airlines cancels your flight?
If Singapore Airlines cancels your flight, you can request a full refund or travel to the same destination on another flight.
Can I cancel my flight and get a refund with Singapore Airlines?
Yes, you can cancel your flight and get a refund with Singapore Airlines if you bought a refundable fare or canceled the one-week advance-booked flight bound to or from the US within 24 hours of the booking.
How much does it cost to change flights on Singapore Airlines?
The charges for changing a flight on Singapore Airlines depend on the fare type and the time at which the flight change request is made. A fare difference may also apply if the new flight is more expensive than the original.
